MC Squared Technology Group LLC

MC Squared Technology Group LLC is committed to providing outstanding service to our customers. That commitment can be seen in the efforts of our people. By being responsive to your needs, we strive daily to improve the level of service we deliver and exceed ever rising customer expectations.

With each customer engagement, we find ways to deliver exceptional customer value. We develop an understanding of your business and offer optimal solutions that integrate voice, data and networking technologies. We have the technical expertise and professional resources to address all of your communications and data networking needs.

Smaller businesses now have access to Information Technology Outsourcing solutions that have, until now, only been available to larger organizations. New technologies such as remote healing along with best practices and efficient processes have helped many large companies save a great deal of time and money and hence increase productivity. We are now offering the same kinds of benefits for IT computer support to much smaller operations through access over the Internet.
Many businesses don't measure the lost productivity due to system down-time, peer support and costs associated with avoidable problems. System down-time often results in lost revenue, lost customers and business disruptions. This can be a serious cost to any business.
Our Information Technology Outsourcing solution offers:

Help desk with remote problem resolution of 80% and up within minutes.
Fast on-site intervention by IT support experts.
Backup of your business critical data from each machine.
Proactive server and network monitoring.
Security of your data and your network including anti-virus, patch management and spyware.
Support of other office equipment such as printers, faxes and phones.
We also carry out IT projects: Software and hardware selection and development, network design and implementation, wireless networks, physical and logical security.

Remote problem resolution means that we use a secure internet channel and an innovative technology to see your screen when you need help and fix most problems within minutes without having to come to your office. Your help desk has never been closer!
We reduce your total cost through advanced technologies and best practices. You gain tangible productivity increase: no more peer and self support.

Start the process of your IT outsourcing with an assessment of your IT operations to identify any current problems and establish a baseline from which to consider your outsourcing options.

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